Refund Policy of 1000GM Chess Academy
Welcome to 1000GM Chess Academy, where we are passionately committed to fostering the development of chess skills in students of all ages. Our mission is to provide an enriching learning experience that nurtures the growth of our members, both on and off the chessboard. Understanding that circumstances change, we aim to offer flexibility in our membership options. Below is our detailed refund policy:
No Refunds Policy:
- Membership Fees: At 1000GM Chess Academy, we do not offer refunds for any membership fees once they have been processed. We believe in the value and quality of our chess education programs and provide detailed descriptions of all our offerings to help members make informed decisions.
- Prepaid Plans: For members who choose prepaid plans, we are unable to offer refunds for the remainder of the term once payment has been made. We encourage members to consider monthly plans for greater flexibility.
Cancellation Policy:
- Initiating Cancellation: If you wish to cancel your subscription to 1000GM Chess Academy, please send us an email at [email protected]. Our team is ready to assist you with the cancellation process and will respond to your request as promptly as possible.
- At Your Convenience: Members have the freedom to cancel their subscriptions at any time. We strive to make the cancellation process as straightforward as possible, ensuring that you can make decisions that best suit your needs without unnecessary complications.
- End of Billing Cycle: Upon cancellation, your membership will remain active until the end of your current billing cycle. This policy allows you to continue enjoying all the benefits of the 1000GM Chess Academy up until the last day of your subscription.
- How to Cancel: To cancel your subscription, please visit the "My Account" section on our website or contact our customer support team for assistance. Our team is available to help guide you through the process and answer any questions you may have.
Our Commitment to Satisfaction:
We are dedicated to ensuring the satisfaction of all our members. If you encounter any issues or are dissatisfied with your experience at 1000GM Chess Academy, we encourage you to contact our support team. We are committed to understanding your concerns and exploring ways to address them, ensuring that your experience with us is both rewarding and enjoyable.
Continuous Improvement:
Your feedback is invaluable to us. We continuously seek to improve our programs and services based on the insights and suggestions of our members. Should you have any feedback or suggestions, please don't hesitate to share them with us.
Thank you for choosing 1000GM Chess Academy. We look forward to supporting you in your chess journey and beyond.